Frequently Asked Questions

Everything you need to know about shopping with Global Kitchen Brands.

What is the standard shipping time for international orders?

We offer worldwide shipping. Orders typically arrive within 7-14 business days depending on your location and customs processing times.

Are your kitchen products covered by a warranty?

Yes, all Global Kitchen Brands appliances and cookware come with a standard 12-month manufacturer warranty against defects in materials and workmanship.

What is your return policy if I am not satisfied?

We offer a 30-day hassle-free return policy. Products must be returned in their original packaging and unused condition to qualify for a full refund.

Are your cookware sets compatible with induction cooktops?

Most of our modern professional cookware lines are induction-ready. Please check the 'Specifications' section on individual product pages for the induction-compatible symbol.

How can I track my order once it has been shipped?

Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to our logistics partner's portal.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.